Support

Streamer Calculator gives creators two core things: earnings calculators and a live-sync media kit. The calculators help you estimate platform and sponsorship revenue, while the media kit helps you present your audience, stats, and pitch in a cleaner, more professional way.

It is built for creators who want to understand their value and present themselves better to brands. That includes streamers, YouTubers, TikTok creators, Instagram creators, Facebook creators, and anyone actively pitching sponsorships.

Starter is the best way to launch your first media kit. You can create one media kit, connect one social account, use the core calculators, customize your theme, and share a public media kit link with brands.

Create your kit, connect your main social profile, let the platform pull in your stats, then customize your name, theme, tags, audience info, testimonials, and past partners. Once your public link is live, you can share it anywhere you pitch.

Right now the media kit supports YouTube, Instagram, Facebook, TikTok, and Twitch. Your calculators and content library across the site may vary by platform, but those are the core supported media kit sources.

Starter supports 1 connected social account. Pro supports up to 3 connected social accounts. Elite supports up to 10 connected social accounts.

Starter is more limited and may require manual refreshes. Paid plans unlock daily automatic refreshes so your public stats stay fresher without as much manual work.

Yes. You can customize the theme and presentation of your media kit, and you can also edit sections like your niche, supporting tags, audience details, testimonials, and past partners.

Yes. Every media kit is designed to be shareable through a public link that brands can review without logging in.

Yes. Your public media kit can include a contact form so brands can send you messages directly from the page.

Yes. You can add a business email to your media kit settings. If you add one, brands can use that direct contact option in addition to your public-facing kit.

Paid users can remove the powered-by branding from the public media kit experience. Free users keep the Streamer Calculator watermark / powered-by treatment.

Yes. Streamer Calculator is built to help creators present themselves professionally, and that includes rate-card support so you can pair your media kit with clearer pricing context.

Streamer Calculator includes earnings and pricing tools across YouTube, Twitch, TikTok, and Facebook. Depending on the platform, that includes revenue calculators, RPM and CPM tools, sponsorship pricing guidance, payout estimators, and platform-specific monetization guides.

Yes. The calculators are part of the free value of Streamer Calculator. They are designed to help creators understand revenue potential and pricing leverage even before they upgrade to a paid media kit plan.

The calculators are directional tools built to give creators realistic estimates, not guaranteed payouts. Actual earnings can vary based on niche, geography, engagement quality, monetized view share, deal structure, and platform-specific factors.

Yes. The calculators and the media kit are connected by the same overall goal, but you do not need to build a media kit just to use the calculator tools.

Double-check the inputs first, especially views, RPM assumptions, monetized-view assumptions, and sponsorship inputs. If something still looks wrong, send support the calculator page, the values you entered, and what result you expected so we can review it.

Starter is for getting your first media kit live. Pro is for creators actively pitching brands and adds more connected accounts, daily refreshes, and deeper analytics. Elite is the premium client-facing setup with the highest account limits, white-label style features, and priority support.

Yes. Annual pricing is available and is positioned as the lower effective monthly price compared with paying month to month.

Yes. If your needs change, you can move between plans and manage billing from your account flow. If you hit a billing edge case, email support and we will help you sort it out.

Yes. If you no longer want a paid plan, you can cancel your subscription and keep using the parts of the product available to your account state.

Yes, for higher-touch workflows. If you manage multiple creators, need roster-level processes, or want a more tailored setup, contact us and we can point you toward the right next step.

First, confirm the correct social profile is connected. Then trigger a refresh if that option is available on your plan. If the numbers still look wrong, send support your kit link, the platform involved, and what looks off so we can investigate faster.

The most common reason is plan limits. Starter and Pro have lower source limits than Elite, and public kit visibility depends on what your subscription tier allows. If something seems missing unexpectedly, support can help verify it.

The fastest support requests usually include your account email, your public media kit URL, the platform involved, screenshots if relevant, and a short note about what you expected versus what happened.

Email hello@streamercalculator.com or use the contact form on the Contact page. If your question is about setup, plans, syncs, or your public media kit, support can route you to the right answer.

We aim to respond within 24 hours.